Our History

The story of Midwest Movers began in 2008, when Albert Smith set out with a simple goal: to provide honest, affordable, and dependable moving services to families and small businesses in the local community. What started with a single rented truck and a few weekend jobs quickly turned into a full-time operation, built on word-of-mouth and the trust of early customers.

Key Milestones

  • 2008: Midwest Movers was founded by Albert Smith with one goal: offer reliable, honest moving services for families and small businesses. Starting with one rented truck and no staff, Albert Smith handled every job personally.
  • 1998: The company purchased its first owned vehicle. Demand for residential moves grew steadily through word-of-mouth and repeat customers.
  • 2000–2005: We expanded to basic office moves and offered add-ons like packing help and small-item storage. Growth remained slow but consistent.
  • 2010: Opened our first warehouse. Storage became a full offering. Introduced standard insurance coverage for customer belongings during moves. Staff expanded to five movers.
  • 2015: Added long-distance moving services across the Midwest. Began handling specialty items: pianos, pool tables, heavy furniture. Introduced labor-only services (loading/unloading customer trucks).
  • 2017: Built student and senior move packages. Added basic disassembly/reassembly for beds, desks, and other common items.
  • 2018: Updated trucks and packing equipment. Trained team in item protection and inventory control. Maintained strong customer retention despite not competing on scale or volume.
  • 2020: During COVID-19, implemented safety protocols. Demand shifted toward long-distance and residential moves. Introduced contactless estimates and full-service packing/unpacking. No layoffs occurred. Supported local nonprofits with discounted labor.
  • 2023: Streamlined scheduling, improved online booking. Strengthened insurance coverage options and customer claims process.
  • 2024: Midwest Movers serves multiple metro areas, offering local and interstate moving, temporary storage, packing/unpacking, and insured item transport. Still not industry leaders—but known for consistency, transparency, and care.

Mission

Our mission is to make moving in Chicago, IL seamless, efficient, and stress-free—while building a trusted name in the community.

To achieve this, we:

  • Prioritize Quality: We continuously improve our packing, storage, and transportation processes to ensure safety and efficiency.

  • Focus on Customers: Every move is tailored to fit the client’s specific needs, with clear communication and dependable service.

  • Invest in Our Team: We train our movers in modern techniques and use updated equipment for better results.

  • Stay Connected: We remain active in the Chicago, IL community, listening and adapting to local needs.

Founded by Albert Smith, Midwest Movers is dedicated to making each move easier while delivering dependable service from 4801 S KNOX AVE CHICAGO IL 60632.

Certificates

Team

Albert Smith

Owner

Dennis Brown

Logistics Coordinator

Peter Bailey

Customer Service Representative

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Contacts Midwest Movers

Address

4801 S KNOX AVE CHICAGO IL 60632